Privacy policy

PRIVACY  POLICY

2024-05-29

The purpose of UAB "Juara" privacy policy is to inform you how your personal data is collected and processed. We respect your privacy and take measures to ensure that your personal data is secure and that its processing complies with data protection legislation.

We collect your personal data only for clearly defined and legitimate purposes, we process data honestly and transparently, and we ensure adequate security of personal data.
UAB "Juara" privacy policy indicates what kind of data we collect and process, for what purposes we use it, how long and where we store it, etc.
The privacy policy of UAB "Juara" can be updated - you can always get acquainted with the latest document on the website www.juara.lt
If you do not accept the processing of personal data described in the privacy policy and you do not provide us with your personal data - we will not be able to create conditions for you to use the services provided by www.juara.lt, the benefits provided, the loyalty program, other offers, order or buy goods and services from UAB "Juara ” and participate in promotions organized by UAB “Juara”.

Data controller
The data controller is UAB "Juara" - company code 300073656, located at Konstitucijos pr. 12-4, LT-09308, Vilnius, Lithuania.
UAB "Juara" is responsible for processing your personal data as described in this policy.

Buyer-client
We consider a buyer - customer as a person who uses the e-shop www.juara.lt, orders or buys goods and services from UAB "Juara", participates in promotions and loyalty programs organized by UAB "Juara", subscribes to newsletters.

Personal data
This includes any information that can be used to identify a buyer-customer, as well as any information about an individual who is already identified.

The personal data we collect
Contact and registration data: first name, last name, residential address, e-mail postal address, telephone number.
Data on the submission and fulfillment of the order for goods and services: ordered goods, payment method, place of delivery/address
Communication data: order status, password reminders, account notifications.
Analytical data: purchase history, payment history, product reviews, communication history.
Technical data: IP address, browser type, operating system. These data are generated automatically to the extent required by applicable legislation.
Date of Birth: Used for birthday greetings and special offers.
Other data: data that you provide to us directly or that we receive from third parties to the extent required by applicable law, such as: account number, payment card type, etc. We can also receive information about you from third-party social networks when you connect to them, for example: through accounts on Facebook, Tik Tok and other networks.

By registering, you confirm that the personal data you provide is accurate and correct.
You can add or correct your personal data by logging in to your account.

Use of your personal data
Provision of services: data is used to manage orders, deliver goods and order services.
Customer service and communication: e-mail is used for communication regarding orders, notifications about the status of the order, clarification of information. Also responding to your inquiries and comments.
Marketing, promotions, loyalty program: e-mail address is used for sending newsletters and offers only after receiving express consent. Date of birth is used for birthday greetings and special offers.
Website improvement and analysis: technical and analytical data are used to improve the functionality and usability of the website.

Legal bases
Consent: We use personal data with the express consent of the buyer-customer.
Contract with data subject: we process data to fulfill contractual obligations, such as delivery of goods.
Legal obligation: we process data in accordance with the applicable legal requirements.
Legitimate interest: we process data in order to improve the quality and efficiency of the services provided by UAB "Juara", e.g. for analysis purposes.

Disclosure of Personal Data
For service providers: We use third parties who help us provide services under strict data protection conditions.
Legal Obligations: We may disclose your data when required by law.
Express consent: We will not sell your data to other third parties for marketing purposes unless you have expressly agreed to this.

International data transfer
Data may be transferred outside the EEA. We ensure that all data transfers are GDPR compliant by implementing safeguards such as standard contract terms.

Security of personal data
We implement strict security measures to protect your data from unauthorized access, alteration or destruction.

Data storage
Your personal data is stored as long as necessary for the purposes specified in this policy or as required by law.

Buyer-customer rights
You have the right to know, to be informed about the processing of your data, as well as to familiarize yourself with your data, correct them, delete them or limit their processing. You also have the right to object to the processing of your personal data.

Contact us
If you have any questions about the information provided in this privacy policy, have questions or wish to exercise your rights related to the processing of personal data, please contact us:
• by sending a request or instruction by e-mail. by mail to info@juara.lt from your e-mail address,
• by sending or delivering a request or instruction to the following address: UAB "Juara", Konstitucijos pr. 12-4, LT-09308, Vilnius, Lithuania

Changes to the Privacy Policy
The privacy policy may be updated. You can always get acquainted with the latest document on the website www.juara.lt.

Marketing and communication
You can choose to receive promotional messages and newsletters by choosing to do so during registration or through your account settings.
You can stop receiving marketing communications and newsletters using email. the opt-out link in the emails, by adjusting the details in your account or by contacting us directly.

Data sharing with third parties
We share your personal data with third parties for marketing purposes only with your express consent. Details of these third parties will be provided upon consent.

Payment processing
Payments in the e-shop are processed using the MakeCommerce.lt platform, which is managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475), therefore your personal information required for payment execution and confirmation will be transferred to Maks